Privacy Policy

Last updated: January, 2025

Overview

13CS Systems Integration ("13CS," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit https://13cs.gr.

Information We Collect

Personal Information

- Name and contact details

- Email address and phone number

- Company information

- IP address and device information

- Location data

- Technical data about your equipment and browsing actions

Usage Information

- Browser type and version

- Operating system

- Time zone setting

- Pages visited

- Time spent on pages

- Navigation paths

How We Use Your Information

We process your personal data for the following purposes:

- Providing IT infrastructure and data center services

- Managing customer relationships

- Sending newsletters and technical updates

- Improving our website and services

- Ensuring website security

- Analyzing usage patterns

- Complying with legal obligations

Legal Basis for Processing

We process your personal data under the following legal grounds:

- Contract performance

- Legal obligations

- Legitimate business interests

- Your explicit consent

Data Storage and Security

Security Measures

- Advanced encryption protocols

- Secure access controls

- Regular security audits

- Continuous monitoring systems

- Automated threat detection

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected.

Third-Party Disclosure

We may share your data with:

- Strategic partners (Lenovo, IBM, Cisco, Microsoft, VMware)

- Cloud service providers

- Analytics services

- IT security providers

- Legal authorities when required

Your Rights Under GDPR

You have the right to:

- Access your personal data

- Rectify inaccurate data

- Request data erasure

- Restrict processing

- Data portability

- Object to processing

- Withdraw consent

Cookie Policy

We use cookies to:

- Improve website functionality

- Analyze site traffic

- Remember your preferences

- Provide personalized content

- Enhance security

International Data Transfers

We do NOT transfer data outside the EU.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.

Contact Information

Data Protection Officer: George Sigalas

Email: office@13cs.gr

Phone: 22990 78100

Address: Korinthias AA. 19023, Porto Rafti, Attica

For any privacy-related queries or to exercise your rights, please contact our Data Protection Officer.

Supervisory Authority

You have the right to lodge a complaint with the Hellenic Data Protection Authority (DPA) if you believe we have not handled your personal data in accordance with GDPR.